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Frequently Asked Questions

1. Can the artwork be viewed physically before purchasing?
If you select an artwork you wish to buy, the same can be viewed physically as well. However, in order to view the painting in person you will have to personally visit our gallery on Bungalow 41,SVP Nagar, Varsova Telephone Exchange, Near Lokhandwala, Andheri(West) Mumbai-400053

2.Can I reserve an artwork I like?
Unfortunately we do not provide this facility on online purchases.

3.Once bought, how much time will it take for the artwork to reach my delivery address?
Once the payment is credited into JS Art Gallery’s account, we will initiate the shipping process. The artworks will be released for shipping within 1-2 working days from the gallery. An email will be sent with the tracking code of the parcel and depending on the location of the delivery address an estimated delivery time will be mentioned as received by the courier company

4. I wish to buy a painting; can a better price be negotiated?
Prices on our website are fixed unless a discount code has been issued by JS Art Gallery for purchasing an artwork online. Please not that the provided discount code shall be valid only on a single transaction.

5. What is the sequence of events once I order a painting?
Once you order a painting online, a confirmation email will be sent to the given email address with details regarding the purchases. Once the payment has been credited against the order, we will initiate the packing and shipping process. The same will be informed to the client via an email. Once the artwork is sent for delivery, a tracking code will be provided to the client to keep updated about the whereabouts of the artwork. Basically once paid and ordered, JS Art Gallery will ensure the artwork reaches the client’s home safely and in the best way possible.

6. How can I confirm the authenticity of the artwork?
Along with the artwork purchased, JS Art Gallery will also provide you with an authenticity certificate which is signed by the artist. The signature is a confirmation of the originality of the artwork. Please note that JS Art Gallery deals with artists and all the certificates are signed by the artist and received by the gallery with trust and in good faith.

7. Are all the available paintings listed on the website?
Though we assure that our website will be updated regularly, it is not always possible to display each and every piece of artwork we have at our gallery. If you wish to see more works of a particular artist, please come down to our gallery and one of our expert staff will show you the diverse collection we have. You can also check our new arrivals section to view our latest works.

8. How can I get to know about the new arrivals at the gallery?
All new artworks will be uploaded under the ‘New Arrivals’ section on the homepage of the website.

9.Is it possible to buy an artwork to be shipped internationally?
Yes, we do ship internationally. Packing is done as per international shipping standards to ensure that the artwork is not damaged in transit. Additional shipping charges are applicable and are not a part of the artwork price. This charge varies, depending on the delivery location.

10. I am an artist, would you help me display and sell my paintings?
The core motive of JS Art Gallery is to support and promote young emerging artists. Even if we don’t show your works, full guidance will be provided in case of any queries. You can email us on info@jsartgallery.in with a complete artist profile and artwork images for our reference. Our team will then review your work and a decision will be taken which shall be accordingly informed to you.

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Contact Us
Head of Marketing for Mumbai
Rajan Ajugiya
Art consultant for Interior
  +91 8108404391

Head of Marketing for Delhi
Mridula Goel Jain
Art consultant for Interior Designer
  +91 9871227888

India: +91 98214 09569
India: +91 96198 35058
Dubai: +971-543298073
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